Contact Shoe Dept Encore Customer Service
Shoe Dept Encore Phone Numbers and Emails
General Info:
-
(704) 782-4143
Shoe Dept Encore Email:
Customer Service
Contact Information
Corporate Office Address:
Shoe Dept Encore
108 Bay Street
St Marys,
Georgia
31558
United States
Summary of Shoe Dept Encore Customer Service Calls
102
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shoe Dept Encore?
Staff Question:
- “The lack of respect I was shown atthe store and the way the manager treated me. Plus also the customer service representative and how she talked to me.”
- Report my manager
- “Calling because I have experience the very bad Service at one of your branches here in Myrtle Beach and I need to make a formal complaint.”
Request for Information Question:
- “Ask about my orders”
- “Representative”
- “Very important concern.”
Shipping and Delivery Question:
- “Paid for 2 day shipping and still haven't received my package”
- “Haven't received refund”
- “Wrong size won't let exchange”
Employment Question:
- “Payroll”
- “To get my W-2s”
- “I need my paystubs”
Return/ Replace Question:
- “Return”
- “Return sent to card not told it would take days to post (paid with cash) was told they didn't have cash in register”
- “Havent received my return”
Payments and Charges Question:
- “Non payment of wages”
- “Over charge”
- “2 charges made to my card”
Refund Question:
- “Refund on shoes”
- “I want a refund on my shoes but im being told i cant”
- “Haven't received refund”
Product/ Service Question:
- Defective product
- “Need a notice stating I no longer work there... I never received my check from the last days I worked there”
Account Question:
- “Ukg login”
Activation/ Cancellation Question:
- “Cancel order”
Cards Question:
- “Y'all took too much money off my card. I want my $15 back”
Other Question:
- “Stolen merchandise”
- “False advertisement”
- “Attitude”
Compare Shoe Dept Encore To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Shoe Dept Encore