Shoe Dept Encore Phone Numbers and Emails

General Info:

  • (704) 782-4143

Shoe Dept Encore Email:

Customer Service
Send Message
Is this your business?
PissedConsumer Club

Contact Information

Corporate Office Address:

Shoe Dept Encore
108 Bay Street
St Marys, Georgia 31558
United States

Shoe Dept Encore Rating Based on 41 Reviews

Rating details

2.4
more details
Customer service
Product or Service Quality
Location
Warranty

Rating stats

Rating trend

Summary of Shoe Dept Encore Customer Service Calls

102 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Shoe Dept Encore?

Staff Question:

  • “The lack of respect I was shown atthe store and the way the manager treated me. Plus also the customer service representative and how she talked to me.”
  • Report my manager
  • “Calling because I have experience the very bad Service at one of your branches here in Myrtle Beach and I need to make a formal complaint.”

Request for Information Question:

  • “Ask about my orders”
  • “Representative”
  • “Very important concern.”

Shipping and Delivery Question:

  • “Paid for 2 day shipping and still haven't received my package”
  • “Haven't received refund”
  • “Wrong size won't let exchange”

Employment Question:

  • “Payroll”
  • “To get my W-2s”
  • “I need my paystubs”

Return/ Replace Question:

  • “Return”
  • “Return sent to card not told it would take days to post (paid with cash) was told they didn't have cash in register”
  • “Havent received my return”

Payments and Charges Question:

  • “Non payment of wages”
  • “Over charge”
  • “2 charges made to my card”

Refund Question:

  • “Refund on shoes”
  • “I want a refund on my shoes but im being told i cant”
  • “Haven't received refund”

Product/ Service Question:

  • Defective product
  • “Need a notice stating I no longer work there... I never received my check from the last days I worked there”

Account Question:

  • “Ukg login”

Activation/ Cancellation Question:

  • “Cancel order”

Cards Question:

  • “Y'all took too much money off my card. I want my $15 back”

Other Question:

  • “Stolen merchandise”
  • “False advertisement”
  • “Attitude”

Compare Shoe Dept Encore To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

DSW image
DSW
292 reviews
2.6
New Balance image
363 reviews
2.1
Vans image
289 reviews
2.2
Write a review
Do you have something to say about Shoe Dept Encore? What happened? What can we help you with?
Submit review Don't show this popup