I didnt get my refund
I paid for shoes and returned them not knowing it would take this long for my refund to hit my card i need my money now
Colonial Heights, Virginia
You have got the rudest people at the department encore store in Madisonville Kentucky I went in there ask him if they had the shoes I was looking for they did he wouldn't even go see if he had what I
was asking for it was like I would bothered their conversation since they were just standing at the register talking anyway and I interrupted their conversation whenever I came in the store so I left and did not buy anything and don't know if I will come back to the store to buy anything
Let the company propose a solution
I went to the Shoe Dept Encore store at University mall in so. Burlington, VT for a new walking shoe. Found one I liked, but didn't try it on. When I got home found it didn't fit, so I took it back.Couldn't find the corrected size . Nice lady came and helped me out. Looked up the shoe and found they could ship the correct size to me, no charge! Wow! Delivery promised in 4-7 days; the box came in 4 days and now I have my new shoes! The lady also said that in the future if I need to try on the shoe ( my complaint originally) , ask the clerk and they have a chair for old folks like me (83 years old). Thanks for the great service.
User's recommendation: need an easier way to sit and try on a shoe.
Rindge, New Hampshire
Shoe Dept Encore Customer Care
Companies Similar to Shoe Dept Encore
Brands Related to Shoe Dept Encore
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.